Ombudsman's Office

CONTACTS

E-mail: ouvidoria@flamengo.com.br

Phone: (21) 2159-0252

Opening hours: 10am to 1pm, then 2pm to 5pm

ABOUT THE OMBUDSMAN'S OFFICE
 

The Ombudsman's Office of Clube de Regatas do Flamengo is the channel for communication with members and supporters. It was created to improve the quality of the club's service and support, as well as the transparency of its management.

When contacting the Ombudsman's Office, members and supporters will receive a reply within a maximum of thirty days, given honestly, objectively and with the respect everyone deserves. On receiving a submission, the Ombudsman assesses it and forwards it to the relevant departments to obtain the necessary answers. Submissions must follow the code of conduct set out below; failing to observe these rules will end the process.

CODE OF CONDUCT

Avoid rude terms, insults and foul language.

Avoid offensive content and advertising.

We ask that you use your real details rather than a pseudonym.

USEFUL NUMBERS

You can also contact the following departments directly:

Questions about your club registration, call the Registry Office: 2159-0154

Questions about how the club operates, call Fla Gávea: 2159-0165

Questions about trials and academy football: 2159-0172

Questions about the Sports School: 2159-0182

Rowing department: 2159-0167

Human Resources: 2159-0133